1. Services

Shine & Revive Inc. provides professional residential and commercial exterior property services, including window cleaning, gutter clearing/cleaning, pressure washing, and custom Christmas light installations. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

2. Quotes, Booking, and Cancellation Policy

• Quotes: All quotes provided are based on initial evaluations and property characteristics details. We reserve the right to adjust the final pricing if the physical scope of work or property conditions differ significantly from what was initially assessed.
• Cancellations & Rescheduling: We require at least 48 hours' notice for cancellations or rescheduling. Cancellations made less than 48 hours prior to a scheduled service appointment may be subject to a cancellation fee.
• Weather Disruptions: Exterior cleaning and lighting installation are weather-dependent. For safety and quality reasons, we reserve the right to reschedule services in the event of inclement weather (e.g., heavy rain, high winds, freezing temperatures, or storms).

3. Customer Responsibilities & Property Access

To ensure a safe and efficient service, customers agree to the following requirements before our team arrives on-site:

• Access: Customers must ensure unobstructed access to all exterior areas of the property requiring service, including unlocking necessary gates or perimeter fencing.
• Water Access: For pressure washing and window cleaning services, the client must provide access to an operational outdoor water spigot/faucet with adequate pressure.
• Pre-Service Clearing: Screens must be removed prior to window cleaning if interior/deep window tracking is requested. Debris, fragile outdoor decorations, or lawn furniture should be cleared away from working areas.
• Pet Safety: Pets must be secured indoors for the entire duration of our visit.

4. Special Provisions for Christmas Light Installations

Our holiday lighting services operate under specific structural limits:

• Ownership: Unless explicitly agreed otherwise in a written lease agreement, all custom commercial-grade holiday lighting materials provided remain the legal property of Shine & Revive Inc. and will be uninstalled and stored by us after the holiday season.
• Maintenance & Timers: We offer seasonal maintenance guarantees on our holiday installations. However, we are not responsible for power outages, tripped GFCI outlets due to heavy snowfall/rain, or damage caused by wildlife or severe storms.

5. Limitations of Liability & Property Conditions

Shine & Revive Inc. is fully insured and utilizes professional techniques to minimize risks. However, we are not liable for:

• Pre-existing property conditions, such as rotting wood, loose siding, degraded window seals, crumbling brick/mortar, or oxidized paint that may flake during standard pressure washing or window cleaning.
• Water intrusion through faulty or improperly unsealed windows and doors.
• Scratches or damage hidden underneath heavy debris, moss, or mineral hard-water staining before cleaning took place.

6. Payment Terms

Payment is due immediately upon completion of the service unless alternative terms are specified on your invoice. We accept major credit cards, e-Transfers, and other electronic payment options supported by our billing platforms. Late payments are subject to a standard interest fee on outstanding balances.

7. Governing Law

These Terms are governed by, construed, and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal actions must be filed in courts located within the Greater Toronto Area.