1. Information We Collect

We collect information that you voluntarily provide to us when you request a free quote, book a service, subscribe to our newsletters, or contact us. This may include:

• Personal Identifiers: Your name, phone number, and email address.
• Property Information: Your physical address (so we can assess and perform our exterior services).
• Service History & Photos: Details of the services you request, along with "before and after" photos of your property's exterior surfaces (windows, gutters, driveways, etc.) which are used to verify work quality and, with your permission, for promotional purposes.

2. How We Use Your Information

We use the information we collect for business and commercial purposes, including to:

• Provide, operate, and maintain our exterior cleaning services.
• Process your quote requests and book appointments.
• Send you service confirmations, updates, invoices, and promotional offers (which you can opt-out of at any time).
• Improve our website performance and overall customer experience.
• Comply with local Ontario laws and protect our business against fraudulent transactions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our business (such as email marketing platforms, scheduling software, and payment processors), provided they agree to keep this information confidential.

4. Cookies and Web Analytics

Our website may use cookies and similar tracking technologies (like Google Analytics) to analyze web traffic, understand which pages are visited most often, and deliver a more tailored browsing experience. You can choose to disable cookies through your individual browser settings, though doing so may affect some site functionalities.

5. Data Security

We implement industry-standard security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (PIPEDA Compliance)

As a business operating in Ontario, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under these regulations, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete personal information.
• Request the deletion of your personal details from our active databases, subject to certain legal obligations.